# Cookie Policy

_Acme Notes · Last updated: October 7, 2026_

## 1. About this policy

This Cookie Policy explains how Acme Labs ApS uses cookies and similar technologies on https://acmenotes.example and related services ("Acme Notes"). It should be read together with our Privacy Policy.

## 2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to site owners. Similar technologies include local storage, pixels and SDKs. In this policy we refer to all of them as "cookies".

First-party cookies are set by us. Third-party cookies are set by other companies, such as our analytics and advertising providers.

## 3. Cookies we use

### Strictly necessary

Required for the service to work, such as keeping you signed in and protecting against fraud. These cannot be switched off.

| Cookie | Provider | Purpose | Duration |
| --- | --- | --- | --- |
| Session cookie | Acme Notes | Keeps you signed in and secures your session | Session |
| `sb-<project-ref>-auth-token` | Supabase | Keeps you signed in | Up to 1 week (refreshed) |

### Preferences

Remember choices you make, such as language or chat widget state.

| Cookie | Provider | Purpose | Duration |
| --- | --- | --- | --- |
| `intercom-id-<app-id>` | Intercom | Identifies the chat visitor | 9 months |
| `intercom-session-<app-id>` | Intercom | Keeps the chat session open | 1 week |
| `intercom-device-id-<app-id>` | Intercom | Identifies the device for chat | 9 months |

### Analytics

Help us understand how the service is used so we can improve it.

| Cookie | Provider | Purpose | Duration |
| --- | --- | --- | --- |
| `ph_<project-key>_posthog` | PostHog | Stores a pseudonymous ID and session data for analytics | 1 year |

## 4. Your choices

We only set cookies that are not strictly necessary after you give your consent through our cookie banner. You can change or withdraw your consent at any time using the "Cookie settings" link in the footer of our website.

Most browsers let you block or delete cookies in their settings. If you block strictly necessary cookies, parts of the Service may not work. To learn more, visit your browser's help pages.

## 5. Changes to this policy

We update this policy when we change the cookies we use. Check the "Last updated" date at the top for the latest version.

## 6. Contact us

If you have questions about our use of cookies, contact us at privacy@acmenotes.example.